At huanbuy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of delivery for a refund or exchange. Please review the following guidelines:
Eligibility:
• Items must be in their original condition, unworn, unwashed, and with all original tags attached.
• Customized or personalized items cannot be returned unless there is a manufacturing defect.
• Final sale items are not eligible for returns or exchanges.
Refunds:
• Refunds will be issued to the original form of payment used for the purchase.
• Processing refunds may take up to 7 business days after we receive and inspect the returned items.
• Original shipping charges are non-refundable.
Exchanges:
• Exchanges are subject to availability. If the item you wish to exchange for is more expensive, you will be charged the difference.
• If the exchanged item is less expensive, you will receive a refund for the difference.
• Exchanged items are subject to the same return policy as new purchases.
How to Return:
1. Initiate Return: Contact our customer service at huanbuy@hotmail.com
2. Packaging: Place the item(s) in the original packaging or a secure box, along with the completed return form.

1. Please contact our Customer service at email to get the return address.

• We recommend using a trackable shipping method and insuring the package for the full value of the goods.
Damaged or Incorrect Items:
• If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
• We will provide a prepaid return label and arrange for a replacement or refund.
International Returns:
• International customers are responsible for all return shipping costs.
• Please mark the package as “RETURN TO SENDER” to avoid additional customs charges.
Questions:
• If you have any questions about our return policy or need further assistance, please don’t hesitate to contact us at huanbuy@hotmail.com